Pupsibilities ships to addresses in the USA & Canada! Shipping fees are based on what you ordered & where you live. All orders $75+ USD (not including shipping fees and/or sales tax) ship for FREE!
- It can take up to 3-4 weeks to make & ship out your items to you, but I always work as quickly as humanly possible to get your orders out to you! Then, shipping carriers such as USPS or UPS generally take 3-5 business days to get your shipment to you if you are located in the USA.
Here's the "why" behind our processing time:
- All products at pupsibilities are made to order! This approach helps diminish waste piling up on our beautiful planet. As an apparel brand owner, I feel this is the kindest & most sustainable approach that my small business can take for planet Earth.
I am a multi-passionate animal advocate + need this time to balance all of the animal advocacy things that light me up; such as making these beautiful handmade products, dog walking, podcasting for the pupsibilities podcast, volunteering at animal shelters & animal sanctuaries, researching important animal advocacy topics, learning + so much more.
While Chewy is a SUPER helpful pup who emotionally supports me through it all, I am the ONLY human here at Pupsibilities!
If you have any questions, please feel free to reach out to us via email at email@example.com
- Need your order sooner? Please feel free to ask & Jess and Chewy will let you know whether it is possible or not. Please understand that in many cases, we will not be able to make your processing time faster, however, if you ask & we can do it, we will make sure to do everything we can!
- Please be sure to enter the correct shipping address when placing your order. If you realize that you made a mistake, please get in touch with us ASAP. Once your order has been given to the shipping carrier, there is nothing we can do. Thank you for understanding.
- Being that all products are made to order at Pupsibilities, we CANNOT guarantee your ability to cancel an order. Once we begin the process of creating your order, there is nothing that can be done. However, if something does come up where you would like to cancel your order, we recommend that you do so within 24 hours. We cannot guarantee that we will be able to cancel it for you, but will do our very best. If this is you, please email us at firstname.lastname@example.org with the subject line CANCEL MY ORDER. Please provide your name associated with the order, your order number, & reasoning for canceling. We will truly do our best to help you, but cannot guarantee that we will be able to cancel it.
- If import fees and/or duties are due, please understand that you are responsible for paying them. Pupsibilities has no control over this and is not responsible for it and/or the payment. Pupsibilities also has no control over any delays that customs might cause, and is not responsible for any time delays. Thank you for your understanding.